Proflight Increases Domestic Baggage Allowance

The airline is excited to announce a significant revision to its baggage policy for domestic flights, effective immediately. The new policy grants all passengers a generous 23kg free checked baggage allowance, regardless of the fare type purchased.

This update allows domestic travellers to enjoy a standard checked baggage allowance of 23kg at no extra cost, providing greater convenience and value. Importantly, this new allowance also applies to passengers with existing tickets booked or purchased before the policy change.

An exception will be made for domestic flexible fare class tickets booked or purchased before May 15, 2024, where the original 30kg baggage allowance will still be honoured. A checked baggage allowance of 30kg remains applicable for those connecting to and from international flights.

Proflight employs a weight concept only, with no piece concept, meaning weight allowances are not limited to one bag and can be distributed across several bags. Additionally, baggage allowances may be shared with family or friends booked under the same reservation reference or with family members under different reservation references, provided the family surname matches.

Captain Josias Walubita, Director of Flight Operations at Proflight Zambia, commented on the policy revision: “We are committed to providing our passengers with the best possible travel experience. This revised baggage policy reflects our ongoing efforts to enhance customer satisfaction and streamline our services.”

Proflight Zambia’s new baggage policy is designed to provide greater flexibility and convenience, ensuring passengers can easily and confidently travel. Whether you’re embarking on a domestic journey or connecting internationally, Proflight continues to prioritise customer satisfaction and service excellence.

For more details and to book your next flight, visit www.proflight-zambia.com