OVERCOMING HEALTHCARE DISPARITIES WITH SES
Maintaining a state of calm in life requires addressing four key needs: shelter, food, clothing and access to quality medical protection. If these were ranked, medical protection would stand as a top priority. Medical emergencies, such as a child’s high fever, sudden illness, or death, often arise unexpectedly and can profoundly impact individuals and families.
Unfortunately, Zambia’s healthcare system faces significant challenges, including inadequate infrastructure, outdated equipment, staff shortages, and overburdened medical professionals. These issues leave many households unable to access quality care, increasing their vulnerability to health crises.
Specialty Emergency Services (SES) was established to solve this problem and has held to this mission for nearly three decades. Founded on the vision of the late Marianthy Noble, SES is Zambia’s leading all-around medical services provider. SES places the needs of local communities at its core, offering a comprehensive range of services. It is trusted by individuals and organisations alike for comprehensive health insurance products backed by efficient emergency care when needed most.
SES upholds global healthcare standards, as evidenced by its strategic partnership with British-based healthcare provider Unisure, enabling members to access international medical coverage anytime. SES has established itself as a leader in emergency evacuation procedures within sub-Saharan Africa—a critical offering given the limited availability of specialist care in Zambia.
To deliver its purpose of premium health Insurance, compassionate clinics and responsive emergency service whenever you need them, the organisation operates two outpatient clinics in Lusaka and Kitwe that maintain SES’ high standards. These clinics have modern facilities and equipment and feature fully stocked pharmacies. The clinics are also supported by a 24/7 call centre for teleconsultations and authorisation code services. Furthermore, SES operates a modern fleet of advanced ambulances manned by excellent professional teams, ensuring professional onsite emergency care.
SES’s offerings include life insurance, with the Group Life policies designed to provide cover for all company employees. Group Life allows companies to offer a comprehensive range of benefits to attract and retain talent by providing consistent benefits of the same grade in all locations. However, health insurance remains at the heart of its services, offering access to over 600 facilities across Zambia for individuals and corporations. SES health plans cater to various budgets, ranging from local (Tanzanite and Amethyst+) to regional (Silver and Sapphire) and international options (Chrome, Gold+, and Platinum+).
American author Anne Wilson Schaef said, “Good health is not something we can buy. However, it can be an extremely valuable savings account”. Over time, the investment made in quality healthcare and insurance products will pay unimaginable dividends for families, businesses and countries. As Zambia strives to overcome disparities in healthcare, SES offers renewed hope for a healthier nation with premium health insurance, compassionate clinics and responsive emergency service whenever you need it.
